Wednesday, April 15, 2009
Source: On Demand Knowledge Management Software & Service Tags: Knowledge Management
Original Article: Technology and the Global Supply Chain mobile edition
Put all docs on sharepoint is a good knowledge management? It is not! the way CRM integrating all customers' information in one central place encourage us to think more about whether we can do the same thing to other information such as a meeting, a project, competitor information, business process, sales life cycle and many more. We need redesign the target object by using meta data to cover all the interested attributes. Then we need to integrate and collect data from different sources into one single record of a predefined object. the final step is to discover knowledge from those information to gain knowledge and make smart decision. If a company is only doing doc storage, it is still at the infant stage of the knowledge management. People need to know where they are doing now from the famous 4 stage of infromation management? 1.Data->2.Information->3.Knowledge->4.Wisdom
Gary from PrimeObjects.com Follow me on twitter.com/primeobjects
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